Suffering Fools….

It’s been a good day today. Although I didn’t want to get up today, when I managed to drag myself out of bed I realised I was in a good mood, and slowly my day and mood has improved. I have spent the day working really hard and trying to get paperwork completed and making appointments and meetings for the up coming months. My job involves visiting teaching advisors and getting information from them about the D&T and Art market. It probably sounds dull as hell but I really enjoy it. I have to travel around the country to get to these people but I actually enjoy that as well. I have contacted 49 people today trying to arrange times to see them. Mostly via email which makes things a little easier but it means that people take their time getting back to you. Anyway I have arranged about 15 meetings in various places around the country for February and March. My aim is to be out of the office three days a week, so I have a bit to go yet!!
Due to the fact that I am a product manager for two school subject for my company I sometimes encounter crazy teachers who seem to think I am in customer services. I had a call today from a teacher who had brought a product from another company that we supply, confusing I know, but basically we make the product and sell it to another company to resell. Anyway, this woman had bought this product from someone else, somehow got my number and rang me to complain that the item was not working. After failing to transfer her to our customer services department, (due to her being adamant that she wanted to talk to me) I politely explained that if she didn’t buy it from us we couldn’t exchange the item or give her a refund. This conversation went on for a while probably due to her sheer ignorance. By the end of this 20 min phone call and after I had managed to convince her to call the company she bought the product from, she then told me she was expecting a free gift from my company in way of thanks for her reporting this product didn’t work!! I understand that this may take a while to get your head around but what???? Is this woman certifiably crazy? Does she need some medical help? I just do not understand how people like this manage to get them self through life. I don’t take kindly to suffering fools!

Despite this I have had a good day and managed to get a lot of work done. I am also going out tonight with my good mate Kel. We are going for a few drinks and a catch up at my local and I can’t wait!!

Anyway I am sure you are truly bored now so I will stop!!

Until next time…

Published in: on January 19, 2007 at 5:05 pm Leave a Comment

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